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Built for eCom BrandsCRM & email agencies

Your all-in-one solution for postcard marketing and direct mail

Reach 99% of your existing customers. Boost retention and grow your profit. Print mailings for eCom Brands, reimagined. Automated. Cheaper than clicks on Google and Meta.

Leading DTC brands trust PostPal

  • Postcard campaign motif from Natural Elements, printed and shipped with PostPal
  • Postcard campaign motif from Groundies, printed and shipped with PostPal
  • Postcard campaign motif from Plantura, printed and shipped with PostPal
  • Postcard campaign motif from Sabro, printed and shipped with PostPal
  • Postcard campaign motif from eyes + more, printed and shipped with PostPal
  • Postcard campaign motif from This Place, printed and shipped with PostPal
  • Postcard campaign motif from NEOH, printed and shipped with PostPal
  • Postcard campaign motif from VETAIN, printed and shipped with PostPal
  • Postcard campaign motif from MELA, printed and shipped with PostPal
  • Postcard campaign motif from twentythree, printed and shipped with PostPal
  • Postcard campaign motif from Pferdegold, printed and shipped with PostPal
  • Postcard campaign motif from Nature Love, printed and shipped with PostPal
  • Postcard campaign motif from Bone Brox, printed and shipped with PostPal
  • Postcard campaign motif from STRAYZ, printed and shipped with PostPal
  • Postcard campaign motif from Kolonne Null, printed and shipped with PostPal
  • Postcard campaign motif from Pammys, printed and shipped with PostPal
  • Postcard campaign motif from Paul Valentine, printed and shipped with PostPal
  • Postcard campaign motif from Belle Body, printed and shipped with PostPal
  • Postcard campaign motif from gloryfeel, printed and shipped with PostPal
  • Postcard campaign motif from Bionera, printed and shipped with PostPal
  • Postcard campaign motif from Steiner's Food, printed and shipped with PostPal
  • Postcard campaign motif from SUSHI Bikes, printed and shipped with PostPal

Why postcard marketing?

Because it works and can be measured.

Postcards are not a nostalgic channel. They are a performance layer in modern retention strategies for DTC and e-commerce brands.

  • 28x

    higher response rate

    Postcards achieve roughly 28x higher response rates than classic email campaigns.

  • 100%

    physical visibility

    Every delivered card is seen, without spam filters, inbox scrolling or mute lists.

  • 17 days

    attention window

    A postcard stays visible for about 17 days, while email and SMS disappear in seconds.

What you can achieve with PostPal

Everything you need to increase lifetime value.

Four building blocks work together as one process, from segmentation to clean ROAS reporting.

01 Segmentation

Klaviyo, CSV and API calls become postcard triggers.

Use existing Klaviyo segments, CSV uploads or API calls and trigger cards by behavior, status or purchase cycle, as one-off campaigns or automations.

  • Klaviyo Marketplace app for lifecycle segments
  • CSV upload for external data sources
  • API calls for custom audiences and triggers
PostPal segmentiert Klaviyo-, CRM- und CSV-Daten für automatisierte Postkarten-Trigger nach Verhalten, Status und Kaufzyklus.

02 Your finished design, personalized

A finished creative becomes a personalized postcard.

You bring the finished postcard design. PostPal adds variable fields, dynamic voucher codes and QR tracking for measurable campaigns.

  • Variable fields for names, offers and segments
  • Dynamic voucher codes for attribution
  • QR tracking for measurable response
PostPal personalisiert fertige Postkarten-Designs mit Namen, dynamischen Gutscheincodes und QR-Tracking für DTC- und E-Commerce-Kampagnen.

03 Printing and shipping

Printing, postage and Europe-wide shipping are handled for you.

PostPal handles the complete shipping process after the campaign trigger. You approve the campaign, PostPal handles production and dispatch.

  • No manual handling: PostPal takes care of printing, postage and shipping
  • Postage optimization with the most efficient available postage option
  • Europe-wide shipping for postcards and letters
  • Climate-compensated printing and shipping
PostPal übernimmt nach Kampagnenfreigabe Druck, Porto-Optimierung, QR-Tracking und europaweiten Versand von Postkarten.

04 Measurable and controllable

ROAS, control groups and attribution in one dashboard.

Track campaign performance with voucher redemptions, responder matching and control groups.

  • Control groups for clean incrementality
  • Individual voucher codes with real-time redemption rates
  • Detailed revenue and repeat-purchase reporting by segment
PostPal misst Postkarten-Marketing mit Gutscheincodes, Kontrollgruppen, Reagiererabgleich, ROAS, Umsatz und Wiederkäufen pro Segment.

Trusted by 103+ brands

  • VETAIN
  • STRAYZ
  • eyes + more
  • NEOH
  • Nature Love
  • Groundies
  • Natural Elements
  • Pferdegold
  • Plantura
  • Paul Valentine
  • Belle Body
  • Steiner's
  • Pammys
  • Sushi Bikes
  • Bone Brox

Feature overview

PostPal makes it easy to send personalized postcards.

  • Plug-and-play with your tools

    Shopify app for repeat-purchase insights and vouchers, Klaviyo app for segments, CSV import and API calls for custom workflows.

  • Campaigns on autopilot

    Whether one-off mailing or trigger-based automation, set up the campaign once and let PostPal handle each send.

  • Real-time ROI dashboard

    Track the performance of every card, segment and voucher code in real time.

  • The right format for every occasion

    From premium postcards to self-mailers and handwritten letters, PostPal supports formats for different campaign moments.

  • Predictable pricing

    PostPal pricing is transparent before launch. No hidden address fees and no setup costs.

  • Done-for-you service

    The PostPal team supports strategy and implementation, from the first use case to measurable campaign results.

How it works

From segment to mailbox in three steps.

  1. 01

    Define segments

    Choose your audience through Klaviyo, CSV or API calls: existing customers, first-time buyers, VIPs or inactive leads.

  2. 02

    Upload your design

    Upload your finished postcard design. PostPal adds personalization, voucher codes and QR tracking.

  3. 03

    Send postcards

    Run one-off sends or automations and get physical cards into customer mailboxes.

Categories

Print marketing works across many industries

From supplements and beauty to fashion: e-commerce brands across very different categories use PostPal for personalized print marketing.

  • Natural Elements postcard from a PostPal print marketing campaign in the Supplements category

    Supplements

  • Belle Body postcard from a PostPal print marketing campaign in the Beauty category

    Beauty

  • Pferdegold postcard from a PostPal print marketing campaign in the Pets category

    Pets

  • Bone Brox postcard from a PostPal print marketing campaign in the Food & Drink category

    Food & Drink

  • Plantura postcard from a PostPal print marketing campaign in the Home & Garden category

    Home & Garden

  • MELA postcard from a PostPal print marketing campaign in the Fashion & Accessories category

    Fashion & Accessories

Success stories

Direct mail that performs for brands like yours.

Real PostPal campaigns from DTC and e-commerce brands in DE/DACH, with documented ROAS and conversion rates.

Customer voices

What DTC brands say about PostPal.

  • PostPal reaches customers where they are not flooded with ads: personalized, offline and in their own mailbox. This helps us regularly reactivate customers we would otherwise have lost.
    Pauline-Edda Head of CRM Vetain GmbH
  • Outstanding customer service. Getting started with direct mailing could not have been easier. We are very satisfied and can recommend PostPal as a strong addition to performance marketing.
    Madeline Managing Director STRAYZ Petfood GmbH
  • What I like most is the reliable quality of the Shopify and Klaviyo integration and the smooth process from order to delivery. The friendly and competent support is especially valuable.
    Markus CRM Manager natsana GmbH
  • In a world that is becoming increasingly digital, a personal postcard with an offer is an analog, human touchpoint that can positively surprise customers.
    Jin-Woo Co-Founder and Brand Manager Bone Brox
  • The personal contact is excellent, fast, reliable, and always focused on our needs. Additionally, the tracking tool is very clear and transparent.
    Katrin Head of Brand Strategy Groundies GmbH
  • A very helpful tool with fantastic customer service that is always there to support us. We are also more than satisfied with campaign performance.
    Nadine Head of Marketing Kolonne Null GmbH

Start without risk

Ready for your first postcard campaign?

Choose the entry point that fits your team. No contract lock-in, no setup costs and measurable results within weeks.

  • Live in minutes

    Create an account

    Use the Shopify app for repeat-purchase insights, connect Klaviyo or upload your first CSV segment and send a pilot campaign from the dashboard.

    Create account
  • Strategy and use case

    Book a demo

    See PostPal with your data. We walk through the use case with you, from segmentation to reporting.

    Book a call
  • Answer your question

    Talk to sales

    Need custom pricing, enterprise features or advice on control groups? Contact PostPal directly.

    Contact us

Frequently asked questions

Answers about PostPal and postcard marketing

What is postcard marketing with PostPal?

PostPal is a platform for automated postcard marketing for DTC and e-commerce brands in DE/DACH. Brands reach customers through Klaviyo segments, CSV uploads or API calls and measure campaign revenue.

Which companies is PostPal best suited for?

PostPal is especially useful for DTC and e-commerce brands that want to reactivate existing customers, turn first-time buyers into repeat buyers or activate VIP customers.

Which shop and CRM systems does PostPal work with?

PostPal can connect to modern shop and CRM systems through API calls. For Klaviyo, PostPal also offers a native Marketplace app for segmentation and integration into email flows.

How is direct mail performance measured?

PostPal supports measurable campaigns with voucher codes, control groups and responder matching. This helps brands understand ROAS, repeat purchases and incremental revenue.

Why use postcards instead of only email?

Postcards reach customers even when they do not receive or open emails, paid media costs rise or digital channels become less precise because of tracking limits.