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Account and billing

Invoice address

You store the invoice address once in the account settings. It appears on all invoices and receipts PostPal issues for top-ups and shipping. Keep it current so your documents are correct and tax information is accurate.

The invoice address is the address PostPal uses on all invoices and receipts. You store it once in the account settings and keep it up to date there.

Important to know:

  • The invoice address appears on every document for credit top-ups and shipping.
  • It is separate from your payment method - you maintain both independently.
  • If you change the address, only future documents use the new address.

A correct invoice address ensures your documents are usable for accounting.

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Frequently asked questions

Where do I enter my invoice address in PostPal?
Maintain the invoice address in the account settings under Invoice address. It is used for all invoices and receipts.
Can I change the invoice address later?
Yes. You can update the invoice address in settings at any time. Future documents use the new address.
Is the invoice address the same as the payment method?
No. The invoice address defines which address documents are issued to; the payment method defines how you pay. You maintain both separately.