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Automation

Billing by batch size

For API flows, billing is based on how many entries are actually included in a mailing batch. The trigger window only decides when a batch is formed. If you do not have enough credit, the batch is still created and prepared; it is printed once the amount is covered. New batches use the published price list, including material, finish, address check, Plus individualization and payment discounts. Prepayment and credit are available, and invoice once PostPal enables it for the account, when offered by that list.

API flows are billed by the actual batch size. The relevant number is how many entries are really included in a mailing.

The trigger window only controls when PostPal forms a batch. It is not the basis for billing.

If your credit is not sufficient for a batch, it is still created and prepared; its entries belong to that mailing and are not processed again. It is printed once the amount is covered. After a top-up PostPal reserves the amount automatically.

Payment method in an API flow

Prepayment and credit are supported for API flows, and invoice once PostPal enables it for the account, when offered by the published price list - the same choice as for campaigns, see Payment method. If a new price list no longer offers your current method, the form points this out and you pick another one before saving.

The payment method selected in the flow applies to that flow only and does not overwrite your account setting. The invoice address from the flow, in contrast, is additionally stored as the account default.

Price list and estimate

The estimate includes the selected material, finish, address check, Plus individualization and payment discounts. The actual batch size can differ from the minimum quantity per shipment. Any minimum order quantity in the price list applies to production costs.

Each new batch keeps the price list published at its creation. Later price changes do not affect an existing mailing; quantity changes use its fixed price list as well. Older mailings retain their previous billing terms.

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Frequently asked questions

How is an API flow billed?

It is billed by the actual batch size, meaning the entries that are really included in a mailing.

Is the minimum quantity per shipment the billing amount?

No. It only controls when the batch is formed.

What happens if there is not enough credit?

The batch is still created and prepared, and the flow stays active. It is printed only once the amount is covered; we get in touch with you about it. After a top-up the amount is reserved automatically.

Which payment methods can I choose for an API flow?

Prepayment or credit, and invoice once PostPal enables it for your account, when offered by the published price list - the same choice as for campaigns, see Payment method.

Does the payment method in the flow change my account setting?

No. The payment method applies to that API flow only. The invoice address from the flow is saved as the account default though.