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Tracking and delivery

Deutsche Post delivery

PostPal hands printed mailings over to Deutsche Post. From there, sorting, regional delivery and completion happen outside the editor, but remain visible through mailing statuses. Depending on the region, individual recipients may receive their cards earlier or later.

After printing and quality assurance, PostPal hands your mailing over to Deutsche Post. From that point, the mailing moves through dispatch and regional delivery.

Important to know:

  • Recipients do not necessarily receive their cards on the same day.
  • Regional delivery speed can vary.
  • Holidays or operational effects can cause delays.

You can follow progress through the mailing status in PostPal.

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Frequently asked questions

Who delivers the postcards?
Physical delivery is handled by Deutsche Post.
Why do cards not all arrive on the same day?
Deutsche Post delivers regionally, so some recipients may receive their cards earlier than others.
Where can I see delivery progress?
You can follow progress through the mailing status of your campaign.